AI Magti Chat

Magti is the first company in the Georgian telecommunications sector to introduce artificial intelligence — AI Magti Chat, continuing its tradition of innovation.

With the goal of improving customer service, Magti is entering a new stage of development.

Starting from January 12, subscribers are being assisted by AI Magti Chat, an artificial intelligence system developed by Magticom.

It is designed to help subscribers quickly and easily receive the information they need and get answers to their questions at any time of the day or night.

AI Magti Chat does not replace human operators. It serves as a support tool for them. This simplifies processes, reduces waiting times, and increases service efficiency. Subscribers still have the option to contact Magti operators, who are ready to assist them with any issue on a daily basis.

Key advantages of AI Magti Chat:

• Fast response time
• 24/7 availability, every day of the week
• Personalized customer experience

AI Magti Chat fully complies with high international standards of data protection and security, as confidentiality and customer trust are of utmost importance to Magti.

As a technological leader, Magti is the first company in the Georgian telecommunications sector to implement an AI chat solution in frontline customer service.

AI Magti Chat is available on the Magticom website www.magticom.ge and in the MyMagti mobile application.