Contact Information

Add a contact phone number or email address in MyMagti and manage your contact information easily and securely.

You can add a contact phone number and/or email address to your Magti mobile number. These contact details can be used to receive one-time verification codes required for various MyMagti services and operations.

Adding your contact information is quick and easy through MyMagti.

What are the contact phone number and email address used for?

One-time verification codes for various operations performed through MyMagti are sent to your primary number as well as your added contact phone number and/or email address.

These operations include:

  • MyMagti registration
  • Password recovery
  • Balance top-up
  • Money transfers
  • Viewing statistics and detailed information
  • Online SIM card purchases
  • eSIM and/or physical SIM replacement
  • Online number porting
  • Domain registration
  • Netflix activation
  • Other applicable MyMagti operations

Exception: Two-factor authentication (2FA) codes are sent only to the primary number registered for MyMagti.

How many contact phone numbers and email addresses can I add?

You can add up to:

1 contact phone number
1 contact email address

You can add both, or just one of them.

The contact phone number can be either a Magti number or a number from another mobile network.

Can I change or delete my contact information?

Yes. You can change or delete your contact phone number or email address at any time.

When deleting your contact information, no additional one-time code is required.

For security purposes, changing your contact information requires verification using one-time codes.

Does a contact phone number give its owner any additional rights?

No.

The contact phone number and email address are used only for receiving one-time verification codes.

Adding someone’s phone number or email address does not give its owner the right to make changes to the primary number, either at a Magti service center or remotely.

Why should I add contact information?

Adding a contact phone number or email address gives you an additional way to receive one-time verification codes when performing important operations in MyMagti.

This can be especially useful when your primary number is not always accessible, or when you want to receive verification codes through an additional contact channel.

How do I add a contact phone number or email address in MyMagti?

  1. Log in to MyMagti.
  2. On the main page, select “More.”
  3. Go to “Settings.”
  4. Select “Contact Information.”
  5. Tap the Add (+) button.
  6. Enter the desired contact phone number and/or email address in the relevant field, review the terms and conditions, and agree to them.
  7. For security purposes, confirm the addition of the contact information using the one-time codes sent to the phone number and/or email address you are adding.
  8. Confirm the action using the code received on the primary phone number.
  9. Once confirmed, the contact information will be automatically displayed in MyMagti.