Direct Marketing

If you wish to receive advertising offers (SMS messages/calls) from MagtiCom regarding our products, service news, and promotions, it is necessary for us to obtain your consent for the processing of data for direct marketing purposes.

When you sign a contract, you can declare your consent/refusal for data processing for direct marketing purposes at the time of signing the contract.

If you have already recorded your consent or refusal for data processing for direct marketing purposes at the time of signing the contract and/or in another form, and now wish to change your choice (withdraw consent and/or record consent), you can do so free of charge and without restrictions using the USSD code *182#OK

Additional Information

Before declaring your consent for the processing of data for direct marketing purposes, please read these terms carefully. If any condition is not clear and easy to understand for you, please do not declare consent and contact the hotline, service office, or MagtiCom's Personal Data Protection Officer for clarification of any term.

What does consent to data processing for direct marketing purposes mean
  • Your consent implies that you authorize us to process your personal data (data categories specified below) for direct marketing purposes, and as a result of this data processing, during the term of the contract, you will receive various types of advertising messages/offers from MagtiCom;
  • In case of your consent, you may receive offers: on your phone number in the form of messages and voice calls, and on your email (if such data is provided) in the form of electronic messages;  
  • Personal data that may be processed by the company for direct marketing purposes includes:
  • In case of written consent -your first and last name, address, gender, date of birth/age, subscriber number, email address, information about the type of service and payments, information about the type of communication terminal device (e.g., phone model) and location (so-called location data);
  • In case of consent expressed via USSD code or other electronic means (non-written) - your first and last name, address, gender, subscriber number, email address.
  • The processing of the listed data ensures the effectiveness of receiving desired commercial information in accordance with your interests;
  • The list of data is provided in the relevant contract or electronic communication form/application at the time of recording consent, and you have the opportunity to review it immediately before recording consent;
  • If you agree to receive messages/offers from MagtiCom, you will receive information about MagtiCom products and services, news, current or new promotions/offers, discounts (e.g., "Wondrous Days", "MyMagti Hours");
  • You can, without restriction (repeatedly) and free of charge, at any time, withdraw your consent or give consent (if consent has not been declared or if such consent has been withdrawn) for the processing of your personal data for direct marketing purposes.
How you can consent to data processing for direct marketing purposes
  • When you sign a contract, you can declare consent for data processing for direct marketing purposes at the time of signing the contract (by checking the relevant box, typing the code, depending on the form in which you conclude the contract);
  • Any form of contract to be concluded will clearly indicate your possibility of choice. Also, the list of personal data that may be processed by the company for direct marketing purposes, and information about the form and rule of withdrawing consent.
  • Your choice will not affect the receipt of services provided by the subscription agreement, as consent/refusal for data processing for direct marketing purposes does not constitute a necessary condition for concluding the contract and operates independently of it.
  • If you already have a signed contract and have not declared consent for data processing for direct marketing purposes, or had recorded consent and carried out a withdrawal of consent and now wish to record it and receive offers from the company, you can use the USSD code - *182#OK.
  • After dialing the USSD code -*182#OK - according to the instructions on the screen, you will be able to: review the list of personal data that may be processed by the company for direct marketing purposes in case of recording consent, information about the form and rule of withdrawing consent, and record your consent.
How you can refuse data processing for direct marketing purposes or withdraw already given consent
  • If you refuse/withdraw already declared consent for data processing for direct marketing purposes, we will not process/will stop processing them for direct marketing purposes, in which case you will not/no longer receive advertising offers (SMS messages/calls) about our products, services, and news.
  • When you sign a contract, you can declare a refusal for data processing for direct marketing purposes (request to stop data processing for this purpose) at the time of signing the contract (by checking the relevant box, typing the code, depending on the form in which you conclude the contract).
  • Any form of contract to be concluded will clearly indicate your possibility of choice.
  • If you already have a signed contract, have declared consent for data processing for direct marketing purposes at the time of signing the contract and/or in another form, and wish to request the cessation of data processing for this purpose (withdraw consent), you can free of charge and without restriction use: the USSD code - *182#OK or the rule specified in the advertising message itself, by sending a message to the number 91521.
  • After dialing the USSD code - *182#OK - according to the instructions on the screen, by dialing the specified digit, you will be able to record your refusal for data processing for direct marketing purposes, for which you will also receive an SMS message confirming the receipt of your request.
  • You can also record a refusal in the manner specified in the advertising message itself. Withdrawal of consent, which implies a request to stop data processing for direct marketing purposes using any of the above-mentioned methods, must be done from the mobile subscription phone number for which you wish to withdraw the declared consent for data processing for direct marketing purposes.
  • Withdrawal of consent from a MagtiCom mobile number applies only to the mobile subscription number from which the request to stop data processing for direct marketing purposes was recorded.
  • Note that the cessation of data processing by us for direct marketing purposes does not imply that we will block messages (short text messages) generated from the network of another communication company for direct marketing purposes or sent by specific entities under their responsibility. You must block such messages in the manner specified in the specific message.
  • In case of withdrawal of consent by you, we will stop processing your data for direct marketing purposes no later than 7 working days from the request.

Managing Push Notifications in MyMagti

Before declaring your consent for the processing of data for direct marketing purposes, please read these terms carefully. If any condition is not clear and easy to understand for you, please do not declare consent and contact the hotline, service office, or MagtiCom's Personal Data Protection Officer for clarification of any term. If you wish to receive advertising offers from MagtiCom in the form of Push notifications, information about our products, service news, and promotions, it is necessary for us to receive your consent for data processing for direct marketing purposes within the framework of the MyMagti electronic account.

What data is processed

In the framework of the MyMagti electronic account, for direct marketing purposes, registration data of the electronic account is processed: mobile number, email, optical internet or IPTV subscriber number.

In order to receive a Push notification on your phone

You must have the MyMagti App downloaded on your phone and have completed registration.

What information you will receive

You will receive information about MagtiCom products and services, news, current or new promotions/offers, discounts (e.g., "Wondrous Days", "MyMagti Hours");

If you no longer wish to receive Push notifications

You can, without restriction and free of charge, at any time, cancel the receipt of Push notifications, i.e., refuse (withdraw consent) for the processing of your personal data for direct marketing purposes within the framework of the MyMagti electronic account. From the MyMagti application, from your account settings.