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Terms & Conditions

Connecting to the network
Universal SIM Card5
Dual SIM-Card10
eSIM10

Promotion:

SIM-Card – 3 Lari;
1 Lari is returned on your account;
Tariff plan “Zero+” can be activated for free for 30 days upon desire.

Returned 1 Lari can be used for calls, SMS, and data. Please, note YOU CANNOT WITHDRAW this amount from your account.

Changing a SIM-Card:
SIM Card3
Dual SIM-Card10
SIM card change for eSIM10
eSIM change for eSIM5
Number related tariffs:
Change of number3
Change of ownership3
Number’s status and due dates:
ActiveIn case of a positive balance, for a period of 60 days after the last payment or the last charge.
Partly DisconnectedAs soon as the balance is exhausted, for 60 days after the last payment or the last charge.
FrozenIn 60 days after the last payment or the last charge.
TerminatedIn 120 days after being Frozen.
Number Maintenance Service

Activate Number Maintenance Service and your number will be insured from termination for 180 days.

  • To activate the service type *180# ok.
  • Activation fee – 1 GEL.
Additional Information:
  • In case of the service activation on a new number, service activation fee – 1 GEL will be charged from you balance. The next fee – 1 GEL will be charged on 181th day.
  • Existing numbers, which have already been charged with the number maintenance service fee, will not be charged for activation, but will be charged in 180 days from their last charge.
  • If active and partly disconnected numbers have insufficient balance, service fee will be deducted from it and the balance will become negative.
  • If a frozen number has this service activated and does not have sufficient funds on their balance (minimum 1 GEL), the service fee will not be charged and the number will get terminated.
  • Deactivtion - *181# ok

 

Detailed bill
  • The detailed outgoing bill of current month is issued upon demand free of charge.
  • The cost of incoming bill for current month, as well as the incoming, outgoing or incoming-outgoing bills of previous months is determined according to the number of pages: 1 to 10 pages cost 1 lari. If the number of pages exceeds 10 pages, the cost per page shall be 10 tetri. The detailed bill under this tariff is issued in 3 working days upon demand, whereas immediate issue of the bill costs 3 lari, i.e., if the customer would like to get the detailed bill upon demand he must pay the per page amount (10 tetri) plus the fast service cost - 3 lari.
  • 1 month’s IMEI detail billing is issued in 3 working days upon demand at 1 lari, but the immediate issue of the bill costs 4 lari, i.e., if the customer would like to get the detailed bill upon demand he will pay1 lari for the bill and 3 lari for fast service.