Roaming

Prepaid Roaming is easier to use as calls are made without any code or delay. Please, view the rates
The service "Traveler" is a cheap roaming service, to make a call it is necessary to send a request using a special code. After sending a call request, you have to wait for an incoming call. Please, view the rates.

Activating the roaming service is free.
Activate roaming before a departure from Georgia with the following code: *133# OK.
Within Georgia, as well as abroad the roaming service can be activated via theMyMagti app (for registered users only).

By dialing *133# OK, both prepaid roaming and the service "Traveler" will be activated.

To only turn on the service "Traveler", you may dial the following code before leaving Georgia: *123# OK.
Please, keep in mind that when using roaming, incoming calls are also chargeable. In other words, you will get charged if you make a call, or if someone is calling you.

Activate the desired internet package before leaving Georgia with the following code:*133# OK.

Within Georgia, as well as abroad the roaming internet packages can be activated via the MyMagti app (for registered users only).
Please note that it is not possible to activate roaming internet packages without enabling roaming service.

It is not possible to activate the roaming service only for the Internet.

When you activate roaming, all three services are activated (Internet, Calls, and SMS).

Yes, when using roaming, incoming calls are also charged. Thus, you pay when you call and when you are receiving a call.

Yes, to use roaming you must have a positive balance on the account, otherwise outgoing and incoming calls will be restricted.

Once abroad, the network operator is selected automatically. However, you may also select an operator in the phone's network settings menu.
The desired operator must be selected manually from the phone settings menu - Network Selection. Where you must set the Manual selection method and select the desired operator.

When returning to Georgia, it is not necessary to turn off roaming, the network will automatically select Magti and you will use the standard conditions.
Please note that the roaming service is automatically activated when you cross the border, so if you are near the border you may catch a foreign network.

• The number of the hotline is +995 322 170000 (connection is chargeable).
• In order to contact the hotline for free you may use the online chat at www.magticom.ge/chat
• When using standard roaming, you may dial: *133# OK, select "Help" and wait for the operator's callback. Incoming calls from the Magticom hotline are free.
• When using the "Traveler" dial:*123# OK, select "Help" and wait for the operator's callback. Incoming calls from the Magticom hotline are free.

It is necessary to dial the code *123* before the recipient's number and #OK at the end

• On mobile networks in Georgia:
  *123* recipient's 9-digit number #OK
• On landline networks in Georgia:
  *123*0 city code recipient's number #OK
• For foreign numbers:
  • *123*00 country code, recipient's number #OK
• To local numbers:
  *123*00 country code, recipient's number #OK

The answering machine will state, "Please wait for an incoming call" and hang up.
If the connection is accomplished, you will receive an incoming call, which, if answered, will lead to a conversation. From this moment the counter of the service fee starts.
If the recipient is unavailable or does not answer, you will not receive an incoming call.

Use code + to send an SMS
+, country code, mobile operator code, phone number.

• When using the internet you may use the MyMagti app,
• Or dial the code: *111*1# OK and get information for free.

• Via the app MyMagti
• From the website www.magticom.ge
• With mono-card: dial *111*, 12-digit code of mono-card, # OK.

• In order to use roaming in the USA, the phone must support 850/1900 frequency;
• To use a call, internet package or SMS, make sure that you have activated the VoLTE service on your phone before leaving. Also, you have Internet roaming enabled on the number (turn on: *133*2#OK), Upon arrival, manually select the operator T-Mobile;
• In the USA, on the AT&T network it is only possible to use Internet package or SMS services when using a 4G smartphone (or higher).
  To make a call you must select T-Mobile.

If you experience a problem when using roaming in Azerbaijan, Turkey and Uzbekistan, please contact the Magticom hotline operator. You may need to register your IMEI code on the website or at the local post office.

• Azerbaijan - imei.az, or 1165
• Uzbekistan - uzimei.uz, or 1170
• Turkey - turkiye.gov.tr, or dial 160

When using Magti roaming on ships and airplanes where the roaming is provided by satellite companies, an incoming SMS is chargeable (eg. AT&T Maritime Service – price for the incoming SMS is $0.13+VAT).